Frequesntly Asked Questions

The "Collections" service allows businesses to receive payments from customers quickly and easily. It's ideal for businesses looking to streamline their payment processes and improve cash flow.

Our platform provides various options for customers to pay, such as mobile money, bank transfers, or card payments. Once a customer makes a payment, it is credited to your business account securely and efficiently.

Yes, transaction fees may apply depending on the payment method and volume of transactions. Contact us to get a tailored fee structure for your business needs.

Absolutely! Our platform provides a real-time dashboard where you can monitor all incoming payments, generate reports, and analyze your collections data.

Yes, security is our top priority. We use advanced encryption and follow industry-standard practices to ensure all transactions are safe and secure.

Our "Disbursements" service allows businesses to send payments to multiple recipients at once. It's perfect for payroll, vendor payments, and any other bulk disbursement needs.

You can upload a list of recipients, specify the amount to be paid to each, and initiate a batch payment. Our platform then processes these payments directly to the recipients' mobile wallets or bank accounts.

Yes, you can schedule disbursements to go out at a future date and time, allowing for better cash flow management and convenience.

There is no strict limit on the number of recipients, though some restrictions may apply based on the type of account you have with us. Contact our support team for more information on bulk disbursement limits.

Our platform provides detailed status updates and notifications for each transaction, allowing you to monitor and confirm the success of each payment in real-time.

Our Airtime service allows businesses to send mobile airtime top-ups to customers, employees, or recipients directly. It's great for promotions, rewards, or employee incentives.

Simply upload a list of recipients and the amount of airtime for each, and our platform will handle the rest. The airtime will be credited to each recipient's mobile phone number instantly.

Yes! Many businesses use our Airtime service for loyalty programs, customer rewards, and promotional campaigns. It’s a quick way to engage customers with instant rewards.

ansaction fee applies for each airtime disbursement, depending on the volume and network provider. Contact us for specific pricing details.

Our Airtime service supports major telecom networks, including MTN and Airtel, ensuring broad coverage and reliability.

Our Remittances service allows businesses and individuals to send and receive money across borders. It’s a convenient solution for international payments and cross-border transfers.

You can initiate a transfer from your account on our platform to a recipient’s mobile wallet or bank account. Our system facilitates the transaction across borders, making it quick and efficient.

We support major currencies and partner with trusted financial institutions to ensure secure cross-border payments. Contact us to check if your desired currency is available.

Yes, limits may apply based on regulatory requirements and the destination country. Contact our support team to learn more about specific transaction limits.

Transfer times vary depending on the recipient’s location and the selected payment method. However, most transfers are completed within 24-48 hours.

Yes, security is paramount. We follow strict compliance with anti-money laundering (AML) regulations and use secure technologies to protect all transactions.

Our support team is available to assist you with any questions or issues. Reach out to us via our contact page, email, or phone for help.